Contact Us

If you have questions or comments concerning CFARS, please contact the Customer Support Center using one of the following options:

  • Log into the CFARS application and select the Report an Issue link from any screen
  • Phone number: (916) 227-7527
  • Fax number: (916) 227-7480
  • Email: firearms.bureau@doj.ca.gov
  • Mail may be sent to the Bureau of Firearms at the following address:
    Bureau of Firearms
    P.O. Box 820200
    Sacramento, CA 94203-0200
  • Express mail and common carrier shipments may be sent/shipped to the Bureau of Firearms at the following address:
    Bureau of Firearms
    4949 Broadway
    Sacramento, CA 95820

Assistance Center